Building Engines Blog | Tenant Relations
Construction projects are an essential part of maintaining commercial properties. Units regularly need to be renovated to improve their appeal to potential tenants. At some locations, it may be possible to expand facilities to generate additional income. Each of these projects presents new challenges that building managers need to overcome.
Keeping server room facilities at the optimal operating temperature places strain on your buildings ventilation and air conditioning units.Have you ever been using your laptop on your…lap, and then come to the sudden realization that it is getting really hot? I think we have all been there. Now imagine how companies like Google and Lockheed […]
Customer surveys can also work in the building management industry, and give managers valuable insight into long-term solutions that can greatly improve relationships with tenants.
Social media can provide building managers with feedback from tenants, visitors and vendors in real time. The public forum lets positive interactions be shared to create a more cohesive relationship between maintenance staff and building occupants. Showing some commitment to building a friendlier working relationship with tenants could make it easier to gain access to offices for repairs, cleanings or other work. This makes the building environment more enjoyable for all parties and helps reduce turnover.
The commercial real estate market is showing improvement in most markets, but the slow economic growth has limited the ability of companies to add jobs.
A two-story office building in Bradenton, Florida, sat empty for five years after construction was completed, according to the Bradenton Herald. Five. Long. Years. The national recession and lack of business lending by local banks kept a number of companies from moving into the facility. Every office complex will deal with its share of vacancies, which can hurt the property’s value and make it difficult to stay ahead of expenses. Certain tools can help to not only rent offices but also keep tenants satisfied so that turnover is reduced. Lots of apple turnover, good. Lots of tenant turnover, bad.
The general wear and tear on a building can create some unsafe working conditions. Electrical wiring may become frayed or damaged, increasing the risk of a fire, or walkways may become pitted and rough, boosting the chance of a visitor tripping and being injured. These issues needs to be dealt with for effective building management, but sometimes the construction process can create difficulties… and sometimes cursing… for tenants.
Building Engines announced over the weekend their plans to launch BuildingConnect, an affordable, fully branded, and easy to maintain website solution for commercial property owners and managers. Offering attractive design themes complemented by powerful search, communication and management tools, BuildingConnect will allow individual properties to manage their brand, showcase their amenities and service, and drive tenant engagement.
What’s the top (and most underutilized) tool for servicing tenants? The answer’s right in front of your face! A professional website for your property is a critical element for a business that hinges on tenant retention and attraction. Your current and prospective tenants operate in an online world. Is your website presence helping you attract, retain, service and communicate with them?
It’s a new year and new you – with the same need to improve operations and tenant service. As we shelf 2012 and delve into 2013, here’s a look back at our most popular educational content and resources from the past year.
Peek “under the hood” at the industry’s leading Property Operations Software! Learn how Building Engines clients use the platform’s web-based (and mobile!) tools to improve service delivery, maintenance, and ultimately, NOI.
We’ve all heard of online profiles for dating, businesses and even pets. But an online profile for a building? With social networking expanding so rapidly, is it that far fetched? Riggs Kubiak, Cody Roberts, and Garrett Kubiak don’t think so. These three young guns have developed Honest Buildings, a software platform dedicated strictly to real estate networking and simpler property management. The new site already features profiles for over 700,000 buildings across the U.S., complete with pictures, reviews, ratings, square footage, projects completed, as well as the people connected to the building. So how exactly does this network help those in the commercial real estate industry? Making that special connection.
I like to blog about CRE. If I didn’t like to write (read: ramble, rant and rave) about building operations, property management and the state of the industry, you wouldn’t be reading this post right now. Besides enjoying the click-clack of the keyboard and the progression of thought to tangible type, I blog for another reason – because it’s advantageous. I’m a blogger with benefits.
The driving force behind our Operations Performance Management functionality is creating and presenting data that works for you, not against you. Our latest extension of this feature, closes the service loop and definitively answers the important operational question: Is our service meeting internal and tenant expectations.
If you are feeling inspired by Olympic athletes, get off your barstool or couch and make sure your building has a chance to go for Gold. Just as Olympians must prepare themselves for their spotlight moment, there are many steps you can take, and areas to investigate, to make sure sure that your building blows your competitors out of the water and sticks its landing.