feedback | Building Engines
Building Engines Blog | Feedback
I’m always embarrassed when our marketing folks ask me to pen something on CRE best practices – largely because I’ve only spent a few years in CRE (way too many in B2B technology) and so, inevitably, I plagiarize the comments and thoughts of some of the clients and prospects I’ve met with recently.
Great service is the lifeblood of any business. You can sell anything to anyone once, but unless you support those sales with stellar customer service, that sale won’t stick around for long – and you certainly won’t be able to sell that customer anything else.
We are excited to announce high adoption and usage numbers of the new tenant satisfaction and feedback tools recently added to our Work Order Manager. The new functionality closes the feedback loop allowing tenants to submit service requests online, track the progress of work in real-time, and provide feedback at any point along the way with […]