employee retention | Building Engines
Building Engines Blog | employee retention
Tenant satisfaction is an important element in maintaining low turnover and meeting revenue goals. This makes customer service a vital part of a property manager’s job. Regularly assessing relationships with occupants could help building owners and managers deliver better services by identifying areas that need to be improved.
Building managers are continuously on the move. This can make it difficult to oversee the training and development of personnel who are essential to facility operations. Maintenance workers, security guards and other employees often work independently with little interaction between them. If property managers are not careful, this could lead to a breakdown in communication that decreases efficiency.