Clients | Building Engines
Building Engines Blog | Clients
I’m just back from our Executive Advisory Board Client Summit held in Atlanta this week and reflecting a bit on the many conversations and takeaways from an intense and exciting couple of days. The format we prepared included the usual items for these types of events such as product road map reviews, infrastructure and technology […]
The general wear and tear on a building can create some unsafe working conditions. Electrical wiring may become frayed or damaged, increasing the risk of a fire, or walkways may become pitted and rough, boosting the chance of a visitor tripping and being injured. These issues needs to be dealt with for effective building management, but sometimes the construction process can create difficulties… and sometimes cursing… for tenants.
What’s the top (and most underutilized) tool for servicing tenants? The answer’s right in front of your face! A professional website for your property is a critical element for a business that hinges on tenant retention and attraction. Your current and prospective tenants operate in an online world. Is your website presence helping you attract, retain, service and communicate with them?
Presenting the face of your building to the public is more about clicks than bricks. Consider your property website the front door for current and prospective tenants. Just like the physical space, it should be branded, easy to navigate, professional and just a little sparkly. And visitors shouldn’t have to ask for directions.
As a community information space for building tenants and a marketing face for prospective tenants, your site is a critical component of your business – it’s design and functionality should reflect that! Here’s five features to kick it up a notch:
Dissatisfied with their current real estate operations management software provider’s service and limited capacity platform, Commerce Real Estate Solutions needed to make a change that would help them upgrade functionality, system reliability and service. They needed a robust, user-friendly solution with a strong focus on mobility and customer support.
Building Engines announced the strongest year of growth in its eleven year history- including double digit revenue growth over 2011. The company attributes the success of 2012 to a continued and enhanced commitment to customer service and support, significant product innovation delivered throughout the year and a surge in commercial real estate operators looking to technology to improve tenant service and building operations.
Thanksgiving tradition is usually served with an unhealthy heap of glut, recipes involving cans and lard, holiday shopping nervosa, traffic emotions cycling between ennui and road rage, minor football injuries among the aged, and televised flamboyance in the streets of Manhattan. What’s not to love? The one tradition you can partake in free from harm or bloat is the one for which this flabulous holiday was named: giving thanks.
Building Engines today announced the expansion of its platform throughout the growing Urban Renaissance Group portfolio. Using its unique tools and techniques, a coordinated set of best practice activities, system checks, and a skilled deployment team, Building Engines orchestrated deployment of its operations management system throughout Urban Renaissance’s 2.8 million square foot expansion within fifteen business day.
There’s more on 2012’s calendar than the Mayan Apocalypse – it less morbidly marks the Franklin Part Zoo’s 100th year of providing laughs, tapir calves and giraffes to the public. A cool century ago in October 2012, the Franklin Park Zoo opened in Boston and has since grown to include several exhibits (hedgehogs, prairie dogs, cockatoos and kangaroos!) featuring over 220 species of animals. Throughout the years the zoo has survived changes in management as well as difficult economic times, yet has always been able to evolve with the times in order to keep themselves on top.
With trailers for Taken 2 bombarding TVs across America and people awaiting the second coming of the man with a “particular set of skills,” the stage is set to talk about your particular set of skills, the ones you’ve acquired over a career.
We love each and every one of our customers, and their successes even more! Today we’re putting the customer spotlight on our favorite emergency preparedness expert.
Joe Donovan, SVP at Beacon Capital Partners, was recently nominated by President Obama to a key Administration post as a member on the Board of Directors of the National Institute of Building Sciences!
On June 26th, 92 regional winners were recognized and competed in 14 categories for the highest honor as an International TOBY Award recipient. Several of our valued clients were among these ranks, receiving nominations in the prestigious International Awards categories.
In a society where people’s time is becoming increasingly valuable and hard to procure a portion of, providing key information in a simple manner is number 1 when it comes to reaching (and winning over) your audience. Hopefully you think your product is valuable and your service is excellent – but that doesn’t matter much if the customer disagrees.
We’ve pulled tips from the top companies in service delivery and customer satisfaction to develop three steps to keep your tenants from joining a chorus of “I can’t get no satisfaction.”
It’s rarely easy to initiate a new order of things. As someone who often deploys BEI to new customers with no prior system or technology in place, I am familiar with the challenge of showing users the value of a new process. The software and methods associated with using it can help them in their day to day operations, but first they need to understand how and not view it as a Big Brother system. A new software or technology isn’t just a new license or tool – it’s a change in how you do something, if you want it to be effective.
With the recent roll out our new Inspections Manager, we’ve done a little inspecting ourselves – into how one of our clients is creating their inspections. A global leader in real estate services, the client manages three types of properties: Retail, Office and Industrial – each of which requires a unique report and set of questions. Considering the module’s flexible formatting and question types, we asked: How are they using the module for each of their industries?