Best Practices | Building Engines
Building Engines Blog | Best Practices
While I’m not a fan of New Year’s resolutions, probably because of my inability to keep them, I do love themes. You can build a plan and rally a group of people around a theme. A resolution is inflexible and individualistic. And as I’ve proven time and again, often unrealistically achievable. A theme is a […]
As a member of the commercial real estate market you are no doubt familiar with the concept of “risk management.” But what does it really mean? In short: protection. Think about that for a moment. You would do anything to protect your loved ones and household assets from disaster, be it natural, accidental, or otherwise. […]
As told by current Building Engines users “You can create work orders on the spot with the mobile app – even while with a tenant in their space. It’s added customer service to be able to show them we are taking immediate action on their concern(s).” “We finally have a method for tracking the time it takes to close work […]
That’s what they say about fashion and food anyway. But after having the opportunity to attend and participate in the recent IREM Asset & Property Management Symposium in San Francisco, it may just have some truth for real estate as well.
Property owners and managers recognize that providing excellent customer service is essential to their success, but many fail to fully commit to creating the necessary strong tenant relationships. A component of a property manager’s compensation is often tied to factors like unit vacancy rates, timely payments, and tenant satisfaction, all of which are linked to the overall customer experience. Consequently, it is vital that managers implement strategies for tracking, measuring and coordinating services to boost value for their occupants.
Lack of workforce efficiency is not just a frustrating reality – it’s a costly one. Every day property management teams strive to boost their bottom line and increase tenant satisfaction, but sometimes there are roadblocks on the path to CRE success. Many factors can lead to decreased productivity, from tackling too many tasks to forgoing modern technology. Check out the infographic below and make sure you – and your employees – aren’t facing any of these pitfalls.
Mobile devices have rapidly gone from “nice to have” for early adopters to ubiquitous work tools. The concept of accessing the Internet from anywhere, at any time, continues to have a growing impact on commercial real estate owners and managers. Building Engines, a provider of a comprehensive property operations management system, has released “The Definitive Guide to Mobile Property & Tenant Management,” detailing how to implement the use of mobile in your day-to-day commercial real estate operations.
Building managers are continuously on the move. This can make it difficult to oversee the training and development of personnel who are essential to facility operations. Maintenance workers, security guards and other employees often work independently with little interaction between them. If property managers are not careful, this could lead to a breakdown in communication that decreases efficiency.
In the roundtable discussion, The Incredibly Expanding Job: Changing Demands & Skill Sets of Real Estate Managers, five panelists addressed such issues and the impact emerging technologies have on the position.
A growing number of owners recognize the potential in property and tenant management tools. Rather than view these tools only of concern to property managers, savvy owners recognize that operations management platforms can help them boost the value of their assets.
Technology has helped companies in a number of ways. It has allowed them to boost productivity, manage costs more effectively and altered the way businesses reach their target audience.
In our first ever “Best-Of” webinar, we are sharing hand-picked insights from our Real Estate Operations Masters webinar series on ways to use technology and mobile capabilities to optimize service.
Social media can provide building managers with feedback from tenants, visitors and vendors in real time. The public forum lets positive interactions be shared to create a more cohesive relationship between maintenance staff and building occupants. Showing some commitment to building a friendlier working relationship with tenants could make it easier to gain access to offices for repairs, cleanings or other work. This makes the building environment more enjoyable for all parties and helps reduce turnover.
Building Engines released a new whitepaper, “Property and Tenant Management Systems: The High Cost of Maintaining the Status Quo,” that outlines the increasing percentage of real estate managers that are utilizing technology to maintain a competitive advantage and what is really at stake by relying on outdated and sub-par systems.