Promoting Change – 10 Key Steps
Earlier this year, we promoted the concept that the difficulties brought on by the economic crisis created an opportunity for all of us to re-examine our business practices and to focus on the activities that would help us through these times and position us as stronger, more competitive companies when we emerged. We specifically addressed […]
Recapturing Your Voice & When Working Together, Everyone Wins
In last Thursday’s blog, we gave you a test: Go to Google and see how your building’s brand stacks up. We also gave you an example of the messages delivered by the world’s top traffic driver, the web. The results weren’t so good for the building, despite it being a well known class A office […]
Business Problem #3.1: Getting People into Your Building
With vacancy rates soaring and property values plummeting, costs have gone up while revenue has gone down. That has made for a tumultuous year in the commercial real estate market and many believe it’s not even close to being over for the commercial real estate industry.
Strong Tenant Relations & How You Can Influence Your Tenant’s to Stay
“We basically have nothing to sell but the service of our people. Customer service is our top priority ahead of growth, profitability, or selling the next piece of business because putting customer service first will make us the best and the other things will follow.” – Bob Sulentic, President and CEO, Trammell Crow Company In […]
Business Problem #1: Reduced Staffing
Why are companies like Related Companies moving rapidly to adopt Web-Based Building Operations (WBOM) systems. Simple! Having a WBOM improves upon four key aspects of any building or facilities operations organization: tenant retention & acq
The Benefits of a Tenant Retention Program
As the economy plummets, the shift of power from landlord to the tenant is almost audible. Like Ross Perot’s “great sucking sound,” the leverage shift from landlord to tenant landed with a tremendous thud in 2008 and will continue to roll downhill throughout 2009. As companies go out of business, reduce staff and look to […]
