February 2, 2012 · 1 min read
Get the most out of every tenant meeting!
Creating a great tenant experience that builds loyalty and fosters retention is essential in today’s economic climate. Yet, measuring tenant satisfaction is tricky and often requires a three-pronged attempt:
- Formal measurement through surveys
Click here! - Informal face-to-face interaction
- Proactive, scheduled tenant meetings
Explores the key ways you can utilize tenant meetings and measure satisfaction to get informed, improve satisfaction, and preserve income.
Read the full article: Happy Tenants, Healthy Building!
Use tenant meetings as an opportunity to showcase your service. Point out any services that might have been extended at no cost and as a courtesy beyond the scope of the lease.
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**Remember** The most effective retention plans are proactive and documented!
Learn how Building Engines can help you improve tenant service.
