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How to Emerge as the Ultimate Property Management Thought Leader

How to Emerge as the Ultimate Property Management Thought Leader

If you haven’t heard by now, finding a commercial property management thought leader online is pretty much a crapshoot. You just won’t find many out there. But rather than continue to wonder where all these great, forward-thinking CRE professionals are, I thought I’d take a stab at providing a resource for getting started. You can think […]

5 Exciting Ideas for Throwing the Best Property Event Possible

5 Exciting Ideas for Throwing the Best Property Event Possible

Tenant relationship management is about much more than just making sure tenants get the services they expect, delivered in a fast, efficient, and courteous manner. It’s about building strong, long-lasting relationships! And one of the easiest ways to build stronger tenant relationships is to create additional opportunities for your property team to get to know […]

Could You Be a CRE VIP Without Even Knowing It?

Could You Be a CRE VIP Without Even Knowing It?

As a person with a 2.5-cup-per-day coffee problem habit consumption pattern, I tend to watch for opportunities to get a free caffeine fix. Thanks to participation in a certain Seattle-based company’s loyalty program, these chances come around fairly frequently. For this I am grateful. But a few months ago I fell victim to a dreadful […]

Do You Recognize the Warning Signs of a Dissatisfied Tenant?

Do You Recognize the Warning Signs of a Dissatisfied Tenant?

Customer service can be a tricky thing, especially in CRE property management. You know you want to deliver the best, but you rarely know how well you’re doing – at least, unless you are (or are perceived to be) way off target. There isn’t a whole lot of middle ground. Yet, there is a way […]

Weekly Building Beat: Millenials, Too Much Stuff, and #CRETech

Weekly Building Beat: Millenials, Too Much Stuff, and #CRETech

You’ve got a lot going on. We get it. It isn’t easy to find the time to scour the internet for the latest property management and commercial real estate news when you’ve got a job to do. With ‘The Weekly Building Beat,’ you won’t have to waste time searching. We hand-select the best industry content […]

The CRE Owner's Guide to Working with Startups

The CRE Owner’s Guide to Working with Startups

Startups are booming right now, and as an underserved market in the commercial real estate (CRE) space, there’s more competition now than ever for renting out smaller, more flexible office spaces. And while coworking spaces are the hot new thing, providing an attractive alternative to traditional offices, remote working is also becoming more standard for […]

CRE Tech Talks #12: The Digital Economy and How Tenants Evaluate Office Space

CRE Tech Talks #12: The Digital Economy and How Tenants Evaluate Office Space

Technology is changing the business of commercial real estate. This show is about helping CRE Executives improve their tech IQ, so they can make informed decisions that will help their organization innovate, grow and stay competitive.  In our latest podcast, Building Engines SVP Scott Sidman is joined by Arie Barendrecht, CEO of WiredScore. In this […]

Unleashing Your Property Teams to Improve Tenant Satisfaction

Unleashing Your Property Teams to Improve Tenant Satisfaction

“Team” does not mean “you”. Not to butcher the obvious, but it’s also not just a group of “yous”. Like music, “Team” requires more than a single note – like happiness, more than a single laugh. Team is a group condition carefully nurtured over time through soft stuff like trust and responsibility, and hard stuff […]

Weekly Building Beat: RECon, CRE Mergers, and the IoT

Weekly Building Beat: RECon, CRE Mergers, and the IoT

You’ve got a lot going on. We get it. It isn’t easy to find the time to scour the internet for the latest property management and commercial real estate news when you’ve got a job to do. With ‘The Weekly Building Beat,’ you won’t have to waste time searching. We hand-select the best industry content […]

Things Tenants Want to Tell You, But Won't

Things Tenants Want to Tell You, But Won’t

From my early teens, through college and for the first stage of my professional career, I worked primarily in the hospitality industry. Restaurants, bars, and hotels. – Ok, I may have actually spent more time in bars than working in them, but those are stories for another day. The hospitality industry is a terrific training […]

CRE Customer Service Lessons from Savannah

CRE Customer Service Lessons from Savannah

For all today’s trendy talk about “authentic” travel experiences—staying off the beaten path, seeing the grittier side of cities, eating where the locals eat, etc.—sometimes it’s fun to embrace being just being an authentic tourist. That’s what I did a couple of weeks back on a weekend getaway with my wife* to one of our […]

13 Reasons Property Management Software is Essential to Modern Operations

13 Reasons Property Management Software is Essential to Modern Operations

A while back we wrote a post covering ‘7 Reasons Why I Need Property Management Software,’ covering the emerging acceptance of technology in the commercial real estate (CRE) industry. Since then, the CRE Tech space has continued to grow. In 2015 alone, CRE Tech startups raised over $1.7 billion, according to venture capital researcher CB […]

The Rise of the Office Worker: The Increasing Importance of Tenant Relationship Management

The Rise of the Office Worker: The Increasing Importance of Tenant Relationship Management

Are you an office worker? If so, you spend half of your waking weekdays in an environment over which you have little influence or control – your office building. You aren’t alone. Office workers fit into 76 differing occupations and account for one-fifth of the US workforce, or thirty million people of a total one-hundred […]

Benchmark Survey Report: Tenant Relationship Management

Benchmark Survey Report: Tenant Relationship Management

How well do commercial real estate (CRE) professionals understand their tenants, and how do they manage their relationships?   Building Engines surveyed over 300 CRE professionals within a wide range of industry segments; including commercial office, medical office, industrial, retail, and others; to find out. We broke down and analyzed the data, and compiled our […]