Tenant Relations

Building Engines Blog | Tenant Relations

How to Emerge as the Ultimate Property Management Thought Leader

How to Emerge as the Ultimate Property Management Thought Leader

If you haven’t heard by now, finding a commercial property management thought leader online is pretty much a crapshoot. You just won’t find many out there. But rather than continue to wonder where all these great, forward-thinking CRE professionals are, I thought I’d take a stab at providing a resource for getting started. You can think […]

Introducing the 2016 Property Hero Awards

Introducing the 2016 Property Hero Awards

Last year’s premiere commercial real estate awards event, “Maintenance Hero,” is back and bigger than ever for 2016, with a new name: the Property Hero Awards! The Property Hero Awards recognize the unsung heroes of property management in both Maintenance and Management, commending them for the passion, professionalism, and progressive-thinking that is helping to positively […]

Hey Hip New Real Estate Project: Your Name Is…MUD?

Hey Hip New Real Estate Project: Your Name Is…MUD?

The more Building Engines grows, the more mixed-use properties roll onto our platform. This is taking many forms, from medium-sized office buildings in the midst of lifestyle shopping centers to massive complexes well over a million square feet. The trend is well past infancy, but the term “mixed-use development” has stuck—and this bothers me. I […]

5 Exciting Ideas for Throwing the Best Property Event Possible

5 Exciting Ideas for Throwing the Best Property Event Possible

Tenant relationship management is about much more than just making sure tenants get the services they expect, delivered in a fast, efficient, and courteous manner. It’s about building strong, long-lasting relationships! And one of the easiest ways to build stronger tenant relationships is to create additional opportunities for your property team to get to know […]

What's Your CRE Horror Story?

What’s Your CRE Horror Story?

If you’re in property management, you’re all too familiar with the bone-chilling horrors of outlandish tenant requests, nightmarish equipment failures, and unnerving incidents. Maybe your building is even haunted! We’d like to know how you manage these spooky risk management scenarios! Take our quick Halloween Mini-Survey and share your own CRE horror story, and you’ll […]

Could You Be a CRE VIP Without Even Knowing It?

Could You Be a CRE VIP Without Even Knowing It?

As a person with a 2.5-cup-per-day coffee problem habit consumption pattern, I tend to watch for opportunities to get a free caffeine fix. Thanks to participation in a certain Seattle-based company’s loyalty program, these chances come around fairly frequently. For this I am grateful. But a few months ago I fell victim to a dreadful […]

Do You Recognize the Warning Signs of a Dissatisfied Tenant?

Do You Recognize the Warning Signs of a Dissatisfied Tenant?

Customer service can be a tricky thing, especially in CRE property management. You know you want to deliver the best, but you rarely know how well you’re doing – at least, unless you are (or are perceived to be) way off target. There isn’t a whole lot of middle ground. Yet, there is a way […]

Weekly Building Beat: Millenials, Too Much Stuff, and #CRETech

Weekly Building Beat: Millenials, Too Much Stuff, and #CRETech

You’ve got a lot going on. We get it. It isn’t easy to find the time to scour the internet for the latest property management and commercial real estate news when you’ve got a job to do. With ‘The Weekly Building Beat,’ you won’t have to waste time searching. We hand-select the best industry content […]

The CRE Owner's Guide to Working with Startups

The CRE Owner’s Guide to Working with Startups

Startups are booming right now, and as an underserved market in the commercial real estate (CRE) space, there’s more competition now than ever for renting out smaller, more flexible office spaces. And while coworking spaces are the hot new thing, providing an attractive alternative to traditional offices, remote working is also becoming more standard for […]

CRE Tech Talks #12: The Digital Economy and How Tenants Evaluate Office Space

CRE Tech Talks #12: The Digital Economy and How Tenants Evaluate Office Space

Technology is changing the business of commercial real estate. This show is about helping CRE Executives improve their tech IQ, so they can make informed decisions that will help their organization innovate, grow and stay competitive.  In our latest podcast, Building Engines SVP Scott Sidman is joined by Arie Barendrecht, CEO of WiredScore. In this […]

Unleashing Your Property Teams to Improve Tenant Satisfaction

Unleashing Your Property Teams to Improve Tenant Satisfaction

“Team” does not mean “you”. Not to butcher the obvious, but it’s also not just a group of “yous”. Like music, “Team” requires more than a single note – like happiness, more than a single laugh. Team is a group condition carefully nurtured over time through soft stuff like trust and responsibility, and hard stuff […]

The Best Way to Manage Demanding Tenants

The Best Way to Manage Demanding Tenants

Property managers and operators operate live in a demanding world. Striving for operational and financial success means balancing the complex needs of building ownership, vendors, and most importantly – tenants. Strong tenant relationships and efficiently managed tenant demands are an anchor for long-term property operations success. Service obligations to tenants in medical, retail, and commercial […]

Weekly Building Beat: RECon, CRE Mergers, and the IoT

Weekly Building Beat: RECon, CRE Mergers, and the IoT

You’ve got a lot going on. We get it. It isn’t easy to find the time to scour the internet for the latest property management and commercial real estate news when you’ve got a job to do. With ‘The Weekly Building Beat,’ you won’t have to waste time searching. We hand-select the best industry content […]

Things Tenants Want to Tell You, But Won't

Things Tenants Want to Tell You, But Won’t

From my early teens, through college and for the first stage of my professional career, I worked primarily in the hospitality industry. Restaurants, bars, and hotels. – Ok, I may have actually spent more time in bars than working in them, but those are stories for another day. The hospitality industry is a terrific training […]

How Coffee Will Make You Rethink Retail Risk Management

How Coffee Will Make You Rethink Retail Risk Management

For a while, shortly before I started working in commercial real estate technology, I brewed a lot. That is not a typo, though I understand the assumption that I might have “brood” before I started working in the exciting, ever changing CRE Tech space. No, prior to that, I worked as a manager for a […]