Property and Tenant Management System

Building Engines Blog | Real Estate Technology | Property and Tenant Management System

What Does Big Data Have To Do With Property Operations?

What Does Big Data Have To Do With Property Operations?

I think the real question might be, what can big data DO for commercial property operations? Most would start at the beginning with a definition of big data and follow into a lengthy explanation of the how and where this “big data” can be found and collected. But anybody can do that, and it really […]

Burgers, BBQ, and Thoughts on Vendor Relationships

Burgers, BBQ, and Thoughts on Vendor Relationships

Allow me to wax poetic. In the heart of Medford, Massachusetts, sits what is scientifically proven to be the world’s greatest burger joint. “Science,” obviously, is defined as the establishment that’s consumed the most of my dollars, and “I” being the most of its menu. On a recent visit I was stunned when, upon being […]

How to Avoid Paying More for Your Property Operations Platform

How to Avoid Paying More for Your Property Operations Platform

Notes From A Software Sales Guy I know, sales people have a bad rap (of course, not the good folks here in our team at Building Engines) and if I’m honest it’s for good reason. For years (and years) sales people have been indoctrinated to do things that serve their selfish interests and not necessarily do […]

13 Reasons Property Management Software is Essential to Modern Operations

13 Reasons Property Management Software is Essential to Modern Operations

A while back we wrote a post covering ‘7 Reasons Why I Need Property Management Software,’ covering the emerging acceptance of technology in the commercial real estate (CRE) industry. Since then, the CRE Tech space has continued to grow. In 2015 alone, CRE Tech startups raised over $1.7 billion, according to venture capital researcher CB […]

The Rise of the Office Worker: The Increasing Importance of Tenant Relationship Management

The Rise of the Office Worker: The Increasing Importance of Tenant Relationship Management

Are you an office worker? If so, you spend half of your waking weekdays in an environment over which you have little influence or control – your office building. You aren’t alone. Office workers fit into 76 differing occupations and account for one-fifth of the US workforce, or thirty million people of a total one-hundred […]

Benchmark Survey Report: Tenant Relationship Management

Benchmark Survey Report: Tenant Relationship Management

How well do commercial real estate (CRE) professionals understand their tenants, and how do they manage their relationships?   Building Engines surveyed over 300 CRE professionals within a wide range of industry segments; including commercial office, medical office, industrial, retail, and others; to find out. We broke down and analyzed the data, and compiled our […]

Here is a Quick Way to Fast Track Your PM Tasks

Here is a Quick Way to Fast Track Your PM Tasks

Preventive Maintenance Debt (also known as PM Debt) is an all too real threat to the success of property management teams everywhere, because of its paralyzing effect on operations once tasks begin to pile up. In many ways, PM Debt is much like its remote cousin, financial debt. Once debt starts to accrue, it can […]

Are YOU a Customer Service PRO?

Are YOU a Customer Service PRO?

Customer service skills are an essential part of property management. They’re what makes a “satisfactory” service experience an extraordinary one. And in a market where office space and amenities are somewhat commonplace, you need to do everything you can to stand out. So, what can you do to improve your customer service skills, and in […]

How to Handle Negative Tenant Feedback like a Boss

How to Handle Negative Tenant Feedback like a Boss

As a property manager, or building engineer, have you ever found yourself in a situation where you were stuck face-to-face with an upset tenant? You know the position. The tenant is upset about the space’s heating unit not switching off soon enough (justifiable – no one likes to be hot), the same lightbulb keeps blowing […]

Re-think Service Delivery: Setting Priorities & Benchmarks

Re-think Service Delivery: Setting Priorities & Benchmarks

See The Tools From the Video in Action! Building Engines helps you move beyond traditional work order management, and improve tenant service using the power of automation, mobile technology and real, actionable data.

Your Tenants Want This.

Your Tenants Want This.

In my sales training, I’ve learned how to handle common concerns: Fear of Change. Competition. Cost. But there’s one ‘concern’ from my commercial office audience that I have a hard time with and it’s to the tune of: “we don’t want to give our tenants online access because we value our face-to-face interactions and phone […]

Do Your Tenant Service Skills Make the Grade?

Do Your Tenant Service Skills Make the Grade?

Test your current program and discover how your service delivery compares, with the quiz shown below!   Building Engines is the Leader in Service Delivery Management We are the only provider to offer ALL of these tenant service tools in a single platform: Free property websites (single-login access to all tenant services) A dedicated Mobile App […]

What Property Managers Can Get Out of the Internet of Things

What Property Managers Can Get Out of the Internet of Things

There is a hot new technology buzzword being talked about these days: the “Internet of Things.” Maybe you’ve heard of it? The Internet of Things (IoT) has been mentioned in articles within almost every industry imaginable, and it is picking up steam within our magical world of commercial real estate. In fact, it was said […]

The #1 Reason CRE Companies Are Behind in Tech Adoption

The #1 Reason CRE Companies Are Behind in Tech Adoption

There is a special label for those brave few who are willing to venture forth, take risks, and try new technologies in an endless quest to discover new competitive advantages: Early adopters. Early adopters are never satisfied with what works. They want to constantly iterate, and to constantly improve. For them, the status quo does […]

3 Big Ways ‘Dispatch’ Helps Your Property Team Succeed

3 Big Ways ‘Dispatch’ Helps Your Property Team Succeed

How do you quickly assign incoming work orders to the best person for the task, and manage your property team workloads without overburdening the members of your team? While all property management teams depend on the ability to quickly prioritize work orders and tasks in their effort to deliver consistently great tenant service, it is […]