Date: Wednesday, February 29 at 12:00pm EST

Presenters: Matt Brogie, Owner of Mobility CIO  •  Tim Curran, CEO of Vela Systems  •  Lisa Panzenhazen, Medical Leasing & Property Manager of Kirco

Building Operations in Your Pocket

Must-have mobile strategies for modern real estate organizations

Mobility has become an essential component of efficient building operations. Real estate organizations that provide property managers and field personnel with mobile access to applications and wireless data are more productive, deliver better customer service, schedule more timely maintenance, and respond more nimbly to changes in their operating environment. Learn more.

In this free webinar for senior management and operations executives, our panelists will share how to utilize mobile technologies to:

• Alleviate key business pressures: reduce costs, maximize worker efficiency, and increase the longevity of capital assets
• Improve tenant service by proactively monitoring tenant needs and addressing them quickly through mobile technology
• Maximize Productivity

In the property management and building operations space, management is expected to be out there with tenants- not tied to their desk- answering questions and solving problems in real time.

-Matt Brogie, Owner of Mobility CIO

525,600 minutes,

525,000 moments so dear.

525,600 minutes

How do you measure, measure your response time?

Unfortunately, few will appreciate it if you try to measure response time in love. Like most people, the higher ups, prospects, and tenants like to hear numbers – real numbers. This makes maintaining accurate response time metrics is a high priority for most property managers.

Let’s take minute to think about this. Are you certain your data is truly representative of what is happening in the field? Unless your engineers are updating their work orders at the time of their work, there is a good chance your data is not as accurate as it could be.

Turkey's red flag

In order for a response time report to be truly representative of what is happening in the field, the engineer overseeing the work order needs to be updating it in close proximity to their actions. Unfortunately, teleportation still hasn’t been invented [NASA, what have you been up too??] and in the real world, property managers frequently bear witness to a complex work order progressing from new to complete in a matter of minutes. This should raise a flag redder than Turkey’s.

This all too common scenario is typical of an engineer who has waited to update their work orders until the end of the day. In all reality, unless you’ve provided your engineer with a viable way to stay on top of their workload, and maintain accurate times for their work, can you really blame them?

This is where the mobile application comes into play. If your engineers currently have smartphones, than there is little barrier to spot on metrics. Recent advancements in smartphone application technology have given engineers the ability to regularly update work orders, see the latest comments, and receive new work orders, all in real time. This enables not only productivity**, but also quick work order turnaround and accurate metrics.

So forget Rent’s “in daylight, in sunsets, in midnights, in cups of coffee,” measure in real time – with mobile!

**So long as users resist Words With Friends

Like Rent references? There’s more where that came from: Echo-Boomers’ Booming Impact on Rental

People are busy, and not only their lifestyle, but their workstyle reflects that. A client, tenant, prospect, colleague are “on” so long as their phone is. Today, that is how you should expect to reach them.

Mobile’s multiple communication channels, burgeoning App marketplaces, usability, and well… mobility are why property professionals are increasingly turning to mobile devices for work, marketing, networking, tenant relations, and news. People want to complete tasks with a few clicks wherever they may be. See how Building Engines makes that possible with its mobile application.

Illustrating the trends of a mobile workstyle, here’s an infographic from Gist:

View more..

To learn about how a property management professional should use mobile technologies, watch The Impact of Mobile.

The CRE workforce is increasingly accepting this concept: work is an action, not a place. “Work” is now often joined with terms like “on-the-go” and “in the field.” The rise of mobile and other technologies is changing the image of professional space.

Time spent face to face is as important as ever, but the physical office is facing an increasingly productive and prominent virtual office. In The Mobile Workforce, Coy Davidson states that this professional mobility is “allowing companies to shrink their office footprint.” This is not to say that the physical office is being phased out (certainly not the corporate office campus Coy Davidson writes). According to Gist, 40% of workers say they still need to be in the office to be productive.

Companies are integrating mobile technology into the workplace. Gist’s infographic cites that 32% of employees around the world rely on more than one mobile device during the typical workday. Mobile workers are using smartphones predominantly for social media for work, information management, web conferencing, note-taking, and office suites.

Virtual work, telecommuting and teleconferencing, and virtual teaming technologies are becoming a reality for companies in CRE. They’re going mobile.

Access our free Webinar & Whitepaper and learn how to make your property management team fully mobile.