Visibility into Operations

Building Engines Blog | Operations & Management | Visibility into Operations

Unleashing Your Property Teams to Improve Tenant Satisfaction

Unleashing Your Property Teams to Improve Tenant Satisfaction

“Team” does not mean “you”. Not to butcher the obvious, but it’s also not just a group of “yous”. Like music, “Team” requires more than a single note – like happiness, more than a single laugh. Team is a group condition carefully nurtured over time through soft stuff like trust and responsibility, and hard stuff […]

13 Reasons Property Management Software is Essential to Modern Operations

13 Reasons Property Management Software is Essential to Modern Operations

A while back we wrote a post covering ‘7 Reasons Why I Need Property Management Software,’ covering the emerging acceptance of technology in the commercial real estate (CRE) industry. Since then, the CRE Tech space has continued to grow. In 2015 alone, CRE Tech startups raised over $1.7 billion, according to venture capital researcher CB […]

Benchmark Survey Report: Tenant Relationship Management

Benchmark Survey Report: Tenant Relationship Management

How well do commercial real estate (CRE) professionals understand their tenants, and how do they manage their relationships?   Building Engines surveyed over 300 CRE professionals within a wide range of industry segments; including commercial office, medical office, industrial, retail, and others; to find out. We broke down and analyzed the data, and compiled our […]

Inspiring Self-Improvement in Property Management

Inspiring Self-Improvement in Property Management

We talk a lot about improving tenant service delivery. But what we haven’t really discussed, or even mentioned, is self-improvement in property management. Aiming for the moon, and hitting a star type of stuff. And no, I’m not talking about a New Year’s resolution to hit the gym, or a promise to read a certain […]

Setting the Table for CRE Tech Acceptance

Setting the Table for CRE Tech Acceptance

In the most recent entry in our ‘CRE Tech Talks’ podcast series, Scott Sidman (SVP here at Building Engines) spoke with Brandon Sedloff, the SVP of Corporate Relations at the Urban Land Institute, on the nature of creating meaningful CRE conversations. The podcast touched on a number of great talking points (pun intended), from the […]

Become a Champion in the Eyes of Your Tenants

Become a Champion in the Eyes of Your Tenants

Over the past year, you may have heard about the Boston Red Sox going from worst to first in baseball – and becoming world champions! According to Bleacher Report and many diehard fans, Red Sox GM Ben Cherington formulated the winning strategy that fashioned the 2013 World Series Championship.

3 Questions You Need To Ask About Your Software Support

3 Questions You Need To Ask About Your Software Support

Whether you’re evaluating potential property and tenant management providers or taking a second look at the system you currently have in place, customer service is a top priority.

Photo by Steven Depolo via Flickr

Pick a Platform, Any Platform

Howard Roth’s article “Real Estate Transparency: Property Management’s Turn” is a call to arms for property owners and property managers alike. Roth suggests that asset managers are becoming too complacent with building management, and base their contracts on the convenience of existing relationships rather than “property management credentials.”