Building Engines Blog | Operations & Management | Productivity
Assuming you’ve already identified that your current tenant service workflow system needs improvement, it’s time to take action to correct the issue. As with most projects, it helps to begin by identifying several specific objectives.
We all know how frustrating it is when service on your mobile device is interrupted – a dropped call, a picture that won’t send, or the web page that just refuses to load. And when your job relies on your mobile device, the aggravation can be overwhelming.
Several blogs posts ago we offered tongue-in-cheek advice on how to destroy productivity in a handy infographic. This time around we’re taking away the trendy visual but providing something even more valuable: concrete steps property owners and managers can take to ensure the maximum efficiency of their building team(s).
Lack of workforce efficiency is not just a frustrating reality – it’s a costly one. Every day property management teams strive to boost their bottom line and increase tenant satisfaction, but sometimes there are roadblocks on the path to CRE success. Many factors can lead to decreased productivity, from tackling too many tasks to forgoing modern technology. Check out the infographic below and make sure you – and your employees – aren’t facing any of these pitfalls.
Property managers may have concerns about the efficiency of maintenance workers when they’re not being supervised, but a recent study published in the Journal of Applied Psychology showed that a boss-less environment may actually boost employee performance
Businesses in every industry need to react quickly to changing conditions. The faster companies are able to alter production, marketing or customer service strategies, the greater advantage they have over their competitors that are struggling to keep up
Businesses that are hoping to bolster customer satisfaction may wish to focus internally first. 1to1 Media notes that organizations with higher levels of engaged workers are more likely to generate positive experiences for their clients. The source states that companies with above average customer service have moderately or highly engaged 75 percent of their employees, compared […]
A growing number of owners recognize the potential in property and tenant management tools. Rather than view these tools only of concern to property managers, savvy owners recognize that operations management platforms can help them boost the value of their assets.
As the mobile movement continues into the future, property managers will need to keep up with the latest trends, but for now it is safe to say that BYOD is a strategy that will save you both time and money while increasing productivity.
Monitoring work orders and repair requests allows building managers to allocate their resources more effectively, which can help reduce overall maintenance costs
Here’s some commons reasons why people delay investing in a property & tenant management system, and how you can overcome them.
It’s almost 2013 and you’re getting your ugly sweater and annual planning on. As you prepare your business for the future, one plan you can’t leave out is your mobile strategy. 2012 taught us that workers, tenants and prospects all operate with the expectation that information can be accessed in real-time. The solution is a mobile strategy aimed towards increasing efficiency and communication.
Peek “under the hood” at the industry’s leading Property Operations Software! Learn how Building Engines clients use the platform’s web-based (and mobile!) tools to improve service delivery, maintenance, and ultimately, NOI.
For a business decision maker, return on investment is key to any decision. As attractive the practicality of the technology, it has to work from a financial perspective. In this post, I’ll outline where you’ll see the payback from investing in a mobile property management strategy.
Working for a private company, it is easy to become narrowly focused – focused on the people who buy and use your product. It’s kind of like election goggles. You become focused on solving specific and immediate problems, cutting costs and applying technology to real world situations – things with tangible and foreseeable results. I was lucky enough that James decided to incorporate the product that I support (Building Engines) into the curriculum, giving me the opportunity to watch people interact and learn about my product from a purely educational standpoint.