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Energy Management Will Take Some Work.

June 15th, 2010 Hugh Morgan No comments

I live and work near Silicon Valley, which can create its own echo chamber of punditry that can amplify an idea and repeat it so often that it becomes true. Or at least seems that way.  We Silicon Valley dwellers feed into these echoes and take as gospel the latest pronouncement bouncing around our chamber:

  1. Google is a champion of individual liberties.
  2. Only Apple truly cares about its customers and caters to their needs.
  3. The Internet will connect everything everywhere taking data out of silos and increasing efficiency and liquidity


These all have a ring of truth about them, however we know that Google censors information selectively, depending upon the country that it is operating in.  And that Apple is intent on generating as much money as possible in its, toll laden corner of the “Splinternet”. And finally that, while the Internet is connecting more and more of everything, it can still be mind numbingly difficult to move even simple chunks of data from one “silo” to another.

The truth it seems is less clear and somewhat more nuanced.

So too with the topic of technology and energy management.  As energy prices rise over the next three decades, energy management is going to become a very important focus for the the real estate industry, perhaps even the most important. A mushrooming thicket of regulation and spiraling demand from the developing world are going to drive the cost of energy through the roof: you think that an oil price of $75 per barrel is high? What will you think when it hits $200?  $300?

To effectively manage (and reduce) the energy consumption in a real estate asset, the first thing the manager needs is solid data about how the property is performing.  So simple.  However, herein lies the first significant obstacle to an energy management program: it isn’t that easy to get consistent, reliable energy consumption data out of a building.  The typical commercial building has a heterogeneous array of systems and equipment, some using proprietary systems, some open, some with no system at all.  Some utility meters enable the operator to capture data (smart meters), while most do not. Few buildings are wired to collect data and wireless collection is expensive.  Mesh networks are a powerful, economical technology but are not commonly adopted, ditto with power line communication (PLC). And without data, the manager cannot begin to benchmark and track energy usage, let alone evaluate, implement and measure energy saving capital projects.

Now, there are many strides being made in this area, reducing the effort needed to gather data in an asset, from open systems (BACnet, LonWorks), to boxes that can decipher proprietary BAS systems (Tridium, Cisco).  The Internet itself is a huge accelerator, making it much easier to gather data from multiple sites.

Still, developing a hardware, network and software infrastructure with which to accurately capture energy management data takes time, needs expert input and costs money.  There, I said it!  While as your quasi-pundit on things technological related to real estate, I would like to wave my hands and say “Easy as pie: pull the energy consumption data out of your property, start measuring and take action.” it is actually more difficult than that.

Difficult yes, but also one of the most important projects that asset and property managers will work on over the next decade.

Free Webinar: Energy Management Solutions that Reduce Costs!

June 8th, 2010 Sarah Fisher No comments

Free Webinar!

Energy Management Solutions That
Significantly Reduce Costs

Date/Time: Wednesday, June 9 at 12:00pm EST
Presenter: Janie Jefferies-Freer, eSight Energy Group

Register Now!

In just 45 minutes, learn how to build an energy awareness program that accelerates energy efficiency, scouts for cost savings and makes energy data actionable.

Join us for a free webinar presented by guest speaker Janie Jefferies, VP of eSight Energy Group and and learn about:

  • Challenges in implementing an energy project
  • Components of an EMS (Energy Management Solution)
  • Important techniques for energy reduction
  • How to make real $$ savings from your bottom line

Energy-Management-Webinar
Watch a short preview video to learn more.


About Janie Jefferies-Freer:
Vice President, eSight Energy Group

Janie has been with eSight Energy since 2004 and oversees sales and marketing activities for the group including operations in the UK and Europe. Originally from Cambridge, England, Janie relocated to the US in 2009 to manage the growth of eSight Energy Inc., the Group’s US HQ based out of Chicago, IL.

Business Problem #1: Reduced Staffing

July 28th, 2009 admin No comments

Why are companies like Related Companies moving rapidly to adopt Web-Based Operations Management (WBOM) systems? Simple! Having a WBOM improves upon four key aspects of any building or facilities operations organization: tenant retention & acquisition, cost savings, revenue generation, and improved efficiency. This week we will talk about the first aspect, tenant retention & acquisition.

Tenant loss can be very expensive; including costs associated with vacancy related revenue loss, brokerage commissions, tenant build-outs, allowances, and concessions. Property management teams are expected to provide a level of service that makes current occupants want to remain in their building or facility and also attract new tenants to fill vacant space.

Yet, in this increasingly competitive landscape combined with a reduction in staffing and budgets, many in the industry are concerned they will not  have the resources to continue to provide the high levels of service that drive tenant retention and acquisition.

Business Problem #1: Reduced Staffing

When the real estate bubble burst, one of the first actions real estate organizations took were to layoff employees.  At Building Engines we began to see an increase in inquires from senior level people saying their organization has gone through a reduction in force (RIF) and now they were directly managing building and property teams – with little or no visibility. While the RIF may have immediately impacted the company’s bottom line, it also may have created significant problems for managers in the short-and long term.

With fewer staff members, critical tasks, such as responding to a too hot/too cold request might not get completed. Worse yet, because the processes were not standardized throughout the organization and the data wasn’t accessible to managers, no one was really sure what was being submitted by tenants and what was getting completed. If this scenario were occurring, short-term cuts could lead to the long-term mortality of the building or even the entire organization.

With reduced staffing levels expected to continue for at least the next two years, the organizations Building Engines’ has been working with, have made the choice to standardize their property and facility operations practices so that management at every level, can make decisions based upon what is actually going on in their portfolio. Most of the executives we have talked with are willing to do just about anything to ensure that tenants who are not downsizing and are not going out of business, don’t let their leases expire and bolt to the building next door.

It is critical that your tenants do not feel the impact of your staffing shortages because that will impact their business, and they are as concerned about their future just as much as you are with yours. Here is what you can do:

  • Security: If you have made reductions in your guard staff, ensure that you don’t have bottle necks, confusion, or breaches with a visitor access solution that works for your tenants and your guards. If a tenant’s business meeting goes poorly because they couldn’t get by the guard – that will reflect on you.
  • Improvements, Projects, & Preventive Maintenance: Now that many capital projects are on hold, it is important that you keep what you have running and looking attractice. If the third floor men’s bathroom that was scheduled to be remodeled suddenly gets shut down due to poor preventive maintenance, you’ll have to deal with unhappy tenants and the expense of fixing the problem.
  • Service Requests: Critical! If you are not responding to and completing your tenants service requests you are in hot water. Make sure that you know what is being requested, what relayed communications are taking place, and that your team is getting the job done!

On tomorrow’s Blog we will cover Business Problem #2: Effective Tenant Communications and How the “I Like You Factor” Can Influence Your Tenant’s Decision to Stay.