Building Management

Building Engines Blog | Operations & Management | Building Management

Not Just a Checkup – A Heartbeat!

Not Just a Checkup – A Heartbeat!

About eight years ago I had a physical, and it wasn’t fun. Through a combination of hereditary, lifestyle, and dietary factors, a few numbers (I’m talking about you, Blood Pressure and Cholesterol!) were a bit out of whack. It was sobering, and it demanded immediate action—which I took. These days I still have the occasional […]

How to Avoid Paying More for Your Property Operations Platform

How to Avoid Paying More for Your Property Operations Platform

Notes From A Software Sales Guy I know, sales people have a bad rap (of course, not the good folks here in our team at Building Engines) and if I’m honest it’s for good reason. For years (and years) sales people have been indoctrinated to do things that serve their selfish interests and not necessarily do […]

13 Reasons Property Management Software is Essential to Modern Operations

13 Reasons Property Management Software is Essential to Modern Operations

A while back we wrote a post covering ‘7 Reasons Why I Need Property Management Software,’ covering the emerging acceptance of technology in the commercial real estate (CRE) industry. Since then, the CRE Tech space has continued to grow. In 2015 alone, CRE Tech startups raised over $1.7 billion, according to venture capital researcher CB […]

Benchmark Survey Report: Tenant Relationship Management

Benchmark Survey Report: Tenant Relationship Management

How well do commercial real estate (CRE) professionals understand their tenants, and how do they manage their relationships?   Building Engines surveyed over 300 CRE professionals within a wide range of industry segments; including commercial office, medical office, industrial, retail, and others; to find out. We broke down and analyzed the data, and compiled our […]

Are YOU a Customer Service PRO?

Are YOU a Customer Service PRO?

Customer service skills are an essential part of property management. They’re what makes a “satisfactory” service experience an extraordinary one. And in a market where office space and amenities are somewhat commonplace, you need to do everything you can to stand out. So, what can you do to improve your customer service skills, and in […]

Are Shared Office Spaces Really Worth It?

Are Shared Office Spaces Really Worth It?

  Shared office spaces, or co-sharing offices, are all the rage these days. We’ve known for a while that coffee shops like Starbucks are a big hit with bootstrapping startups, but the rise of companies like Regus, Boston-based Workbar, and the a recent report that WeWork, an office rental company, is being valued at $16 […]

Re-think Service Delivery: Setting Priorities & Benchmarks

Re-think Service Delivery: Setting Priorities & Benchmarks

See The Tools From the Video in Action! Building Engines helps you move beyond traditional work order management, and improve tenant service using the power of automation, mobile technology and real, actionable data.

The Link Between Happy Tenants and a Service Delivery Program

The Link Between Happy Tenants and a Service Delivery Program

If you ask property management professionals whether they have a service delivery program, the answer is invariably something along the lines of “of course we do.” If you dig a little deeper and ask about the composition of that program, the responses are more varied in terms of detail and consistency. People will often talk […]

17 Reasons Why Automating COI Management Is the Way to Go

17 Reasons Why Automating COI Management Is the Way to Go

Like it or not, Certificates of Insurance (COI’s) exist in commercial real estate for a reason. Namely: protection from unknown liabilities. These are scenarios in which you put your business (and affiliated individuals) at risk, because you cannot possibly cover all the bases. Sure, it sounds crazy, but many CRE organizations needlessly expose themselves and […]

The Forgotten Secret to Improving Building Engineers’ Happiness

The Forgotten Secret to Improving Building Engineers’ Happiness

Building engineers are the unsung heroes of property management teams – they are the gears in the machine driving your tenant service delivery. An engineer is typically one of the first faces a tenant sees when a problem arises. This makes their knowledge of how to best solve issues quickly and efficiently absolutely crucial. They […]

CRE Tech Talks #9: A Systems Approach to Total Building Design & Operations

CRE Tech Talks #9: A Systems Approach to Total Building Design & Operations

Technology is changing the business of commercial real estate. This show is about helping CRE Executives improve their tech IQ, so they can make informed decisions that will help their organization innovate, grow and stay competitive.  In our latest podcast, Building Engines SVP Scott Sidman is joined by Mark Handzel, VP of Regulatory Affairs & […]

3 Big Ways ‘Dispatch’ Helps Your Property Team Succeed

3 Big Ways ‘Dispatch’ Helps Your Property Team Succeed

How do you quickly assign incoming work orders to the best person for the task, and manage your property team workloads without overburdening the members of your team? While all property management teams depend on the ability to quickly prioritize work orders and tasks in their effort to deliver consistently great tenant service, it is […]

11 Ways to Be a More Productive Property Manager

11 Ways to Be a More Productive Property Manager

Everybody may be working for the weekend, but that doesn’t mean that they want to be working during the weekend. For many property managers, that means constantly looking for ways to improve their team’s (and their own) overall productivity. And with only so many hours during the day to complete work orders, preventive maintenance tasks, […]

Inspiring Self-Improvement in Property Management

Inspiring Self-Improvement in Property Management

We talk a lot about improving tenant service delivery. But what we haven’t really discussed, or even mentioned, is self-improvement in property management. Aiming for the moon, and hitting a star type of stuff. And no, I’m not talking about a New Year’s resolution to hit the gym, or a promise to read a certain […]

We've Seen the Future of CRE Tech in 2016 and it's Still Bright!

We’ve Seen the Future of CRE Tech in 2016 and it’s Still Bright!

2015 was certainly an exciting year, highlighted by continued investment  in new commercial real estate technology (CRE Tech) firms, as well as B Rounds in a number of companies funded in the previous several years earlier. This seems to indicate continued investor belief in the market’s appetite, and the need for technology products and services […]