Operations & Management

Building Engines Blog | Building Operations | Operations & Management

Why do we still call it “property management?"

Why do we still call it “property management?”

  I’ve always liked property managers. They tend to be friendly and collegial, always fun to spend time with at a client meeting or industry conference. But in addition to liking them, I’ve developed a huge respect for them over the years of learning what they actually do—and what their customers on both ends of […]

6 Reasons CRE Property Managers Love Smartphones

6 Reasons CRE Property Managers Love Smartphones

Every day, we rely on mobile devices. As you work hard to keep your tenants happy, that same convenience you’re used to from the smartphone in your pocket can help to delight the occupants in your buildings. It also allows owners to increase revenues from properties offering optimal levels of convenience and high-quality service. Here […]

Stop Dreading Tenant Meetings (Here's How)

Stop Dreading Tenant Meetings (Here’s How)

Imagine this. You’re about to meet with one of your commercial tenants. They’ve been with you for a while now, and through ups and downs you’ve been generally confident in their level of satisfaction. Sure, there were occasional problems with service request performance you were aware of, and they’ve had a couple of issues related […]

Steal These Property Management Workflow Templates

Steal These Property Management Workflow Templates

Most property management teams have had some type of tenant service request workflow process in place for years, ranging from loosely defined processes to well-documented, written definitions. The most efficient organizations use work order management software to execute and manage the process. The right workflow for your organization is based on a number of factors, […]

Putting "Management" Back into "Property Management"

Putting “Management” Back into “Property Management”

Calling all building owners and property managers – are you really “in control” of what happens in your property? Often, the most critical parts of building operations, from tenant service requests to important communications, are managed in a reactive or ad-hoc way. But management, by definition, is about control. Consider the following tips to move […]

air conditioning installation on rooftop

What Should Your Engineers Work on First, Today?

There’s an old saying, “If you chase two rabbits, you won’t catch either one.” It refers to our tendency to spread ourselves too thin, to chase too many priorities at once, and ultimately get nothing done – or worse, waste valuable time and energy on the wrong things. Your engineers likely have a ton of […]

7 Ways to Go Home Happier as a Property Manager

7 Ways to Go Home Happier as a Property Manager

It’s 6:00pm (if you’re lucky) – are you headed home exhausted? If you’re a professional in CRE property management, the answer is likely “yes.” You’re probably staying late to put out yet another fire (metaphorically speaking.) Property managers deal with a lot during their day, with responsibilities to create a better tenant experience, maintain equipment, […]

Quiz: Is Your Property Management Actually Under Control?

Quiz: Is Your Property Management Actually Under Control?

From tenant satisfaction and communication to managing work orders and getting the most of your building equipment, are you in-control of your properties? Take the quiz and find out! Building Engines is the Leader in Service Delivery Management We are the only provider to offer ALL of these tenant service tools in a single platform: […]

We Confess Our Holiday Traditions and Say Goodbye to 2016

We Confess Our Holiday Traditions and Say Goodbye to 2016

2016 was a big year here at Building Engines. We might even say huge. (Yuge) We released several great new features and improvements to our commercial property management software platform (Dispatch, QR Code equipment lookup in BE-Mobile, introduction of the TenHub tenant mobile app), doubled-down on information security by successfully completing a SOC II audit, […]

The Outstanding 2016 Property Hero Award Winners, Unmasked!

The Outstanding 2016 Property Hero Award Winners, Unmasked!

It’s a wrap! With over 2,708 votes cast, 32 finalists, and 212 nominations in the “Maintenance” and “Management” categories, we now have our two 2016 Property Hero Award winners. We’d like to take a moment to thank our co-sponsors: Genea, The News Funnel, ITS, and Realpage for their contributions to this year’s awards. Before we […]