Building Engines Blog | Assets & Maintenance | Work Order
How do you quickly assign incoming work orders to the best person for the task, and manage your property team workloads without overburdening the members of your team? While all property management teams depend on the ability to quickly prioritize work orders and tasks in their effort to deliver consistently great tenant service, it is […]
You may think you are already familiar with Property Management Software. You know, that “system that does work orders and PM.” But as we head into the New Year, I challenge you to stop using the phrase “Work Order System.” That means no more, “Yeah, we have a work order system.” Or telling your tenants […]
Baby, it’s getting cold outside! Despite ending 2015 with unseasonably warm temperatures (for the most part), you don’t want to get caught flat on your feet when winter finally decides to freeze us out, because trust me, it will! Denial may be convenient in the short-term, but planning for the worst is a smarter decision […]
Your tenants demand, and deserve the best, and it is up to you to make sure that your team is delivering. Unfortunately there are certain realities that can make that job difficult, including the need to cut costs, reduce workloads, and back up your actions with data. So how can you, the property manager, possibly […]
Let me start off by saying that I think the Kingsley Survey is an incredibly important tool for owners and manager to asses tenant satisfaction. It’s the holy grail of tenant surveys. And it’s great for just that – taking a look back at the year and giving an overall assessment. But humor me for a minute as I point out a few ways I think it falls short, why it should be one piece of a comprehensive performance management strategy, and why I want to challenge you and your team track tenant satisfaction day-to day in your building(s).
Your company just bought new property management software, and like any new purchase, you want to take it out for a spin. But unlike say… a new 2014 Maserati GranTurismo that only needs a lead foot and a tank of gas to operate, your property management platform offers you a multitude of ways to get started – which can leave you feeling a bit overwhelmed. Luckily, I’m here to steer you in the right direction.
When it comes to preventative or general maintenance, you want a workforce you can trust. That is not these guys. Hot off the presses at Mashable.com, these eight pictures capture some seriously unsafe conditions in CRE environments.
Workflows are the easiest change property owners and managers can implement in a relatively short time frame to bring about a tangible improvement in their team’s efficiency and tenant service delivery.
We are excited to announce major enhancements to our Resource Scheduling Module! New features include easier self-management of shared building resources by property management staff, advanced reservation options, including billable resources, and an improved interactive booking calendar for tenants.
When it comes to technology choices for Commercial Real Estate (CRE) property management, knowing which system (or combination of systems) you need to run your business can get confusing. Here at Building Engines we’re often asked what the differences are between the various types of tenant service or maintenance systems and which are the right choices for specific situations. To help answer those questions, we break them down for you below based on functionality and applicability.
Space management? Isn’t that a just leasing “thing”? Not anymore! Property management software and space management have been courting each other for a while now and have officially decided to tie the knot. Sorry, leasing.
We are excited to announce high adoption and usage numbers of the new tenant satisfaction and feedback tools recently added to our Work Order Manager. The new functionality closes the feedback loop allowing tenants to submit service requests online, track the progress of work in real-time, and provide feedback at any point along the way with […]
Building management software help commercial real estate firms improve communication, which is an essential part of managing productive teams.
In our first ever “Best-Of” webinar, we are sharing hand-picked insights from our Real Estate Operations Masters webinar series on ways to use technology and mobile capabilities to optimize service.
In light of a major snowstorm sweeping from D.C. to Chicago (and wreaking havoc on flight schedules), it becomes fairly evident that we can’t always control Mother Nature – and boy can she be pain in the butte! There’s little we can do when she decides to wintry mix it up – much to the chagrin of those who are accustomed to modern transportation or power. However, how building managers respond to severe weather can greatly influence the safety and quality of operations.