Scott Sidman

Building Engines Blog | Scott Sidman

Half of CRE Property Managers Get This Wrong About Tenant Sat...

Half of CRE Property Managers Get This Wrong About Tenant Sat…

50% of CRE Property Management Professionals say their primary method for measuring tenant satisfaction is “informal tenant meetings,” according to an industry benchmark survey conducted by Building Engines.   You can download a copy of that study here.   Put another way, this research means half of property managers in Commercial Real Estate rely on […]

What to Look for in a Mobile CRE Solution

What to Look for in a Mobile CRE Solution

  Mobile has transformed the way we live our lives, giving us on-demand access to anything, at any time, from anywhere. It’s also changed the way businesses operate, creating exciting new opportunities for the Commercial Real Estate world. Both tenants and CRE employees stand to benefit from the efficiencies that mobile technology can bring. But, […]

A Beginner's Guide to Commercial Property Marketing

A Beginner’s Guide to Commercial Property Marketing

Guest post courtesy of Bob Samii, CEO of SharpLaunch   Lead generation. It’s one of the great challenges of marketing. How do you get more people on the phone, on your website, and into meetings? Whether you’ve tried a handful of tactics before without strong results or are starting to invest in commercial property marketing for […]

7 Property Managers Explain Why They Use CRE Operations Software

7 Property Managers Explain Why They Use CRE Operations Software

What business results should you expect from an industry-leading Property Management solution? Don’t take our word for it. 1. Speed, efficiency, and happy tenants “Compared to similar products, Building Engines provides the most user-friendly technology for our tenants, our Building Engineers, and our Property Managers. This translates to quicker response times to tenant work orders, […]

Introducing the Modern CRE Property Manager

Introducing the Modern CRE Property Manager

Job opportunities in US Commercial Real Estate (CRE) have been growing at a rapid pace, and growth expectations remain stable according to industry forecasts. However, as the industry continues to evolve with the pressures of technology and changing tenant expectations, the role of a CRE property manager is also evolving. Some things will always be constant, such […]

6 Reasons CRE Property Managers Love Smartphones

6 Reasons CRE Property Managers Love Smartphones

Every day, we rely on mobile devices. As you work hard to keep your tenants happy, that same convenience you’re used to from the smartphone in your pocket can help to delight the occupants in your buildings. It also allows owners to increase revenues from properties offering optimal levels of convenience and high-quality service. Here […]

Stop Dreading Tenant Meetings (Here's How)

Stop Dreading Tenant Meetings (Here’s How)

Imagine this. You’re about to meet with one of your commercial tenants. They’ve been with you for a while now, and through ups and downs you’ve been generally confident in their level of satisfaction. Sure, there were occasional problems with service request performance you were aware of, and they’ve had a couple of issues related […]

Steal These Property Management Workflow Templates

Steal These Property Management Workflow Templates

Most property management teams have had some type of tenant service request workflow process in place for years, ranging from loosely defined processes to well-documented, written definitions. The most efficient organizations use work order management software to execute and manage the process. The right workflow for your organization is based on a number of factors, […]

Putting "Management" Back into "Property Management"

Putting “Management” Back into “Property Management”

Calling all building owners and property managers – are you really “in control” of what happens in your property? Often, the most critical parts of building operations, from tenant service requests to important communications, are managed in a reactive or ad-hoc way. But management, by definition, is about control. Consider the following tips to move […]

air conditioning installation on rooftop

What Should Your Engineers Work on First, Today?

There’s an old saying, “If you chase two rabbits, you won’t catch either one.” It refers to our tendency to spread ourselves too thin, to chase too many priorities at once, and ultimately get nothing done – or worse, waste valuable time and energy on the wrong things. Your engineers likely have a ton of […]

7 Ways to Go Home Happier as a Property Manager

7 Ways to Go Home Happier as a Property Manager

It’s 6:00pm (if you’re lucky) – are you headed home exhausted? If you’re a professional in CRE property management, the answer is likely “yes.” You’re probably staying late to put out yet another fire (metaphorically speaking.) Property managers deal with a lot during their day, with responsibilities to create a better tenant experience, maintain equipment, […]