Scott Sidman

Building Engines Blog | Scott Sidman

6 Reasons CRE Property Managers Love Smartphones

6 Reasons CRE Property Managers Love Smartphones

Every day, we rely on mobile devices. As you work hard to keep your tenants happy, that same convenience you’re used to from the smartphone in your pocket can help to delight the occupants in your buildings. It also allows owners to increase revenues from properties offering optimal levels of convenience and high-quality service. Here […]

Stop Dreading Tenant Meetings (Here's How)

Stop Dreading Tenant Meetings (Here’s How)

Imagine this. You’re about to meet with one of your commercial tenants. They’ve been with you for a while now, and through ups and downs you’ve been generally confident in their level of satisfaction. Sure, there were occasional problems with service request performance you were aware of, and they’ve had a couple of issues related […]

Steal These Property Management Workflow Templates

Steal These Property Management Workflow Templates

Most property management teams have had some type of tenant service request workflow process in place for years, ranging from loosely defined processes to well-documented, written definitions. The most efficient organizations use work order management software to execute and manage the process. The right workflow for your organization is based on a number of factors, […]

Putting "Management" Back into "Property Management"

Putting “Management” Back into “Property Management”

Calling all building owners and property managers – are you really “in control” of what happens in your property? Often, the most critical parts of building operations, from tenant service requests to important communications, are managed in a reactive or ad-hoc way. But management, by definition, is about control. Consider the following tips to move […]

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What Should Your Engineers Work on First, Today?

There’s an old saying, “If you chase two rabbits, you won’t catch either one.” It refers to our tendency to spread ourselves too thin, to chase too many priorities at once, and ultimately get nothing done – or worse, waste valuable time and energy on the wrong things. Your engineers likely have a ton of […]

7 Ways to Go Home Happier as a Property Manager

7 Ways to Go Home Happier as a Property Manager

It’s 6:00pm (if you’re lucky) – are you headed home exhausted? If you’re a professional in CRE property management, the answer is likely “yes.” You’re probably staying late to put out yet another fire (metaphorically speaking.) Property managers deal with a lot during their day, with responsibilities to create a better tenant experience, maintain equipment, […]

Where Are the CRE Property Management Thought Leaders?

Where Are the CRE Property Management Thought Leaders?

An APB (all-points bulletin) is urgently needed for commercial real estate (CRE) property management thought leaders on the Web. They’re currently missing from the front lines of the property operations conversation taking place online – and that’s a problem. I have some ideas as to the reasons why this is the case, but before I go into […]

BOMA 2016 Recap: Insight, Education, Conversation, and a Boat Cruise

BOMA 2016 Recap: Insight, Education, Conversation, and a Boat Cruise

In reflecting on our 14th BOMA Conference attended (where does the time go?) , it was interesting to think back to our first show (Chicago 2002?) and how much has changed as well as how much has stayed the same. For you Francophiles out there, that’s – plus ça change, plus c’est la même chose. Although […]

Things Tenants Want to Tell You, But Won't

Things Tenants Want to Tell You, But Won’t

From my early teens, through college and for the first stage of my professional career, I worked primarily in the hospitality industry. Restaurants, bars, and hotels. – Ok, I may have actually spent more time in bars than working in them, but those are stories for another day. The hospitality industry is a terrific training […]

The Link Between Happy Tenants and a Service Delivery Program

The Link Between Happy Tenants and a Service Delivery Program

If you ask property management professionals whether they have a service delivery program, the answer is invariably something along the lines of “of course we do.” If you dig a little deeper and ask about the composition of that program, the responses are more varied in terms of detail and consistency. People will often talk […]

We've Seen the Future of CRE Tech in 2016 and it's Still Bright!

We’ve Seen the Future of CRE Tech in 2016 and it’s Still Bright!

2015 was certainly an exciting year, highlighted by continued investment  in new commercial real estate technology (CRE Tech) firms, as well as B Rounds in a number of companies funded in the previous several years earlier. This seems to indicate continued investor belief in the market’s appetite, and the need for technology products and services […]