Building Engines Blog | Danielle Hanson
Rising employment rates are one of the main drivers of the commercial real estate sector. As businesses hire more workers, they will require additional office space and seek to further expand their operations.
As the mobile movement continues into the future, property managers will need to keep up with the latest trends, but for now it is safe to say that BYOD is a strategy that will save you both time and money while increasing productivity.
Sure, you may have poise, grace and beauty, but does your building have have what really matters (note: looking good in a bikini does not make the list)? Does it have what it takes to join the stage of the top performers in operations and management?
There’s more on 2012’s calendar than the Mayan Apocalypse – it less morbidly marks the Franklin Part Zoo’s 100th year of providing laughs, tapir calves and giraffes to the public. A cool century ago in October 2012, the Franklin Park Zoo opened in Boston and has since grown to include several exhibits (hedgehogs, prairie dogs, cockatoos and kangaroos!) featuring over 220 species of animals. Throughout the years the zoo has survived changes in management as well as difficult economic times, yet has always been able to evolve with the times in order to keep themselves on top.
On June 29, 2007, Apple released the first iPhone to the public. People gawked over the innovative touchscreen interface and quickly became mesmerized by the ever-growing number of apps that work to ease everyday tasks… or help procrastinate from them.
In the quest to cut costs and keep overhead to a minimum, it can be easy to lose sight of the areas where a little extra money spent is a very worthwhile investment. It is my wholehearted believe that Customer Service is one of these areas. We live in a world of technology and globalization, […]
The fact that our country is in the midst of a recession is old news. Since the housing bubble burst – effectively slamming the brakes on the consumption-driven frenzy we had worked ourselves into — you can hardly go anywhere without hearing more about how we, the consumers, are being adversely affected by Wall Street’s […]
When dealing with client relations, it’s important to keep an eye on the big picture. It isn’t too big of a leap to assume that the general goal of a customer service department is to keep your clients happy — all of your clients. Unfortunately, developing a plan for successfully achieving and maintaining this goal […]
I speak to clients all day long, and part of what makes my job fulfilling is the fact that when I’m assisting someone, I not only try to solve their specific issue, I do my best to actually make their day a little bit better. Everyone has had a bad experience with customer support before. […]
Have you ever called or emailed a software company offering up suggestions for changes they should make to their product? Let’s assume you’ve answered yes, and let’s also assume they didn’t immediately laugh in your face. Whoever you spoke with probably took down the specifics of your suggestion, informed you that all product updates must […]
I am the first to admit that I have a tendency to avoid the phone. Of course this is ironic considering I’ve built a career around talking on one, but in an age where I can email, instant message, text message, and Google, I often pride myself in finding clever new ways to avoid picking […]
Everyone, no matter what their rank or position in life, has had experiences with customer service. Our consumer-driven culture guarantees that on a near daily basis we are in the position of being a customer, and are placed at the mercy of our service providers. Though we might not realize, these encounters have made each […]