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Half of CRE Property Managers Get This Wrong About Tenant Sat...

50% of CRE Property Management Professionals say their primary method for measuring tenant satisfaction is “informal tenant meetings,â...

Sep 06 by Scott Sidman
Categories: Best Practices, Tenant Relations

 
Half of CRE Property Managers Get This Wrong About Tenant Sat...

Half of CRE Property Managers Get This Wrong About Tenant Sat…

50% of CRE Property Management Professionals say their primary method for measuring tenant satisfaction is “informal tenant meetings,” according to an industry benchmark survey conducted by Building Engines.   You can download a copy of that study here.   Put another way, this research means half of property managers in Commercial Real Estate rely on […]

What to Look for in a Mobile CRE Solution

What to Look for in a Mobile CRE Solution

  Mobile has transformed the way we live our lives, giving us on-demand access to anything, at any time, from anywhere. It’s also changed the way businesses operate, creating exciting new opportunities for the Commercial Real Estate world. Both tenants and CRE employees stand to benefit from the efficiencies that mobile technology can bring. But, […]

Justify Your TRANSFORM 2017 Attendance

Justify Your TRANSFORM 2017 Attendance

Become “Measurably Better” at TRANSFORM 2017. The Building Engines 2017 Client Summit will feature best practices and benchmark data, industry leader panel discussions, full access to the Building Engines Client Success team in our Training Zone, a Product Launch, and much more! Use this letter below to outline some of the amazing sessions highlighted at […]

A Beginner's Guide to Commercial Property Marketing

A Beginner’s Guide to Commercial Property Marketing

Guest post courtesy of Bob Samii, CEO of SharpLaunch   Lead generation. It’s one of the great challenges of marketing. How do you get more people on the phone, on your website, and into meetings? Whether you’ve tried a handful of tactics before without strong results or are starting to invest in commercial property marketing for […]

7 Property Managers Explain Why They Use CRE Operations Software

7 Property Managers Explain Why They Use CRE Operations Software

What business results should you expect from an industry-leading Property Management solution? Don’t take our word for it. 1. Speed, efficiency, and happy tenants “Compared to similar products, Building Engines provides the most user-friendly technology for our tenants, our Building Engineers, and our Property Managers. This translates to quicker response times to tenant work orders, […]

Introducing the Modern CRE Property Manager

Introducing the Modern CRE Property Manager

Job opportunities in US Commercial Real Estate (CRE) have been growing at a rapid pace, and growth expectations remain stable according to industry forecasts. However, as the industry continues to evolve with the pressures of technology and changing tenant expectations, the role of a CRE property manager is also evolving. Some things will always be constant, such […]

Why do we still call it “property management?"

Why do we still call it “property management?”

  I’ve always liked property managers. They tend to be friendly and collegial, always fun to spend time with at a client meeting or industry conference. But in addition to liking them, I’ve developed a huge respect for them over the years of learning what they actually do—and what their customers on both ends of […]

6 Reasons CRE Property Managers Love Smartphones

6 Reasons CRE Property Managers Love Smartphones

Every day, we rely on mobile devices. As you work hard to keep your tenants happy, that same convenience you’re used to from the smartphone in your pocket can help to delight the occupants in your buildings. It also allows owners to increase revenues from properties offering optimal levels of convenience and high-quality service. Here […]

All Eyes on Real Estate Tech: 4 Reasons to Watch (and Join) this Space

All Eyes on Real Estate Tech: 4 Reasons to Watch (and Join) this Space

It’s been a remarkable four months since joining the Building Engines team as we work to bring innovative property operations management technology to all corners of the Commercial Real Estate market. Driven by thousands of incredibly amazing customers and an industry-leading solution, it’s been an exciting journey thus far to say the least. In fact, […]

Stop Dreading Tenant Meetings (Here's How)

Stop Dreading Tenant Meetings (Here’s How)

Imagine this. You’re about to meet with one of your commercial tenants. They’ve been with you for a while now, and through ups and downs you’ve been generally confident in their level of satisfaction. Sure, there were occasional problems with service request performance you were aware of, and they’ve had a couple of issues related […]

Building Engines kicks off CRE Executive Roundtable Series with events in New York and Atlanta

Building Engines kicks off CRE Executive Roundtable Series with events in New York and Atlanta

Building Engines recently launched a brand-new event series, “Zeroed In” designed to bring commercial real estate leaders together over dinner to discuss a single relevant issue impacting their organizations. Tenant engagement, a top concern for CRE firms, was the topic du jour for the first of these dinners in New York and Atlanta. Here’s who […]

All in One Rarely Results in One for All

All in One Rarely Results in One for All

Recently, we’ve all been witness to a global conversation about macroeconomics, as countries decide how to do business around the world while protecting interests at home. Between the elections here in the US, to those happening overseas in Europe and related to Brexit, it’s a fascinating time of change and reflection. For those of us […]

Steal These Property Management Workflow Templates

Steal These Property Management Workflow Templates

Most property management teams have had some type of tenant service request workflow process in place for years, ranging from loosely defined processes to well-documented, written definitions. The most efficient organizations use work order management software to execute and manage the process. The right workflow for your organization is based on a number of factors, […]