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10 Skills You Need to be a Hero of Property Maintenance

We tapped into the annual Property Hero Awards from Building Engines to understand what high-performing commercial real estate maintenance l...

May 25 by Charles Flanagan
Categories: Building Management, Client Spotlight

 
10 Skills You Need to be a Hero of Property Maintenance

10 Skills You Need to be a Hero of Property Maintenance

We tapped into the annual Property Hero Awards from Building Engines to understand what high-performing commercial real estate maintenance leaders do, as shared by their peers. The 2018 class of nominees placed a well-deserved spotlight on the maintenance professionals operating behind the scenes at commercial assets across the country. These are the people who bring […]

The Future of the Tenant Experience is Conversational

The Future of the Tenant Experience is Conversational

Last week, CRE Tech and MIT put on a fantastic meet-up event in Boston. For anyone who has been to enough of these, it was easy to tell the tone of discussion about technology in the CRE industry is a lot more sophisticated than it was even a couple of years ago. One of the […]

98% Customer Satisfaction Rating Across 30M+ Square Feet: The Highwoods Story

98% Customer Satisfaction Rating Across 30M+ Square Feet: The Highwoods Story

Highwoods Properties, Building Engines Client Spotlight Series Transcription “My name is Catherine Bradshaw. I’m the manager of customers service at Highwoods Properties. Highwoods Properties’ corporate office is located in Raleigh, North Carolina. We manage over 250 properties all throughout the Southeast in just over 30 million square feet. Our focus is commercial real estate and […]

Score Your Property Management Skills

Score Your Property Management Skills

Modern CRE organizations require a variety of skills to meet the demands of today’s tenants and owners. Use this interactive scorecard to grade yourself, or your team. Find out if you have the 12 skills necessary to succeed in today’s competitive environment. This assessment is 100% anonymous and you’ll receive results instantly. Building Engines is […]

Smiling Mature Man In Front Of Laptop Using Cellphone

We Need to Change the Way we Measure Tenant Sentiment

As someone who’s been involved in customer loyalty research for over 15 years—including 12 in commercial real estate, the past 2 of these at Building Engines—I can say without equivocation that the field has changed. A lot. The first customer research project I worked on was a telephone survey. (And yes, believe it or not, […]

Takeaways from CRE Tech Talks Episode #17: The Evolving Role of the Property Manager

Takeaways from CRE Tech Talks Episode #17: The Evolving Role of the Property Manager

The latest episode of CRE Tech Talks featured Becky Hanner, Founder of Commercial Asset Services. Listen to the full podcast. 1. Building owners and property managers play a new role It’s more important than ever for CRE property managers and owners to help their tenants attract and retain talent. Tenants used to be concerned about an […]

Q&A with 2018 Maintenance Hero, Julio Salazar

Q&A with 2018 Maintenance Hero, Julio Salazar

Julio Salazar, Senior Engineer at Wright Runstad & Company, won the Building Engines’ 2018 Property Hero Award, winning top place in the category of Maintenance Hero. This award recognizes outstanding maintenance that delivers positive tenant satisfaction through the day-to-day operations of buildings. According to his peers, “Julio embodies everything a true Maintenance Hero should have; intelligence, […]

WeWork Acquires Conductor: What that Means for the CRE Industry

WeWork Acquires Conductor: What that Means for the CRE Industry

    What does the WeWork acquisition of Conductor mean for the Commercial Real Estate industry? While WeWork’s ambitious goals should be no surprise to anyone paying attention, this move might seem a little puzzling to CRE. It shouldn’t be. WeWork’s most recent growth has been driven by the enterprise – organizations with 1000+ employees. They […]

New Product Announcement: Visitor Access Photos

New Product Announcement: Visitor Access Photos

Say Cheese! 6 Tips to Maintain a Secure Building with Visitor Access Today’s Commercial Real Estate property managers face a juggling act when it comes to building security. On one hand, it’s never been more important to maintain the protection of your building, especially if you are located in a major downtown area. You want […]

Q&A with 2018 Management Hero, Kim Callicoat

Q&A with 2018 Management Hero, Kim Callicoat

Kim Callicoat, Assistant Property Manager at Highwoods Properties, recently took home the grand prize in Building Engines’ 2018 Property Hero contest, winning top place in the category of Management Hero. This award recognizes strong commercial asset management and practices that improve the customer experience, asset value, performance and overall efficiency.     With multiple nominations […]

The 4 Commercial Real Estate Trends You Need to Know in 2018

The 4 Commercial Real Estate Trends You Need to Know in 2018

Takeaways from the latest episode of CRE Tech Talks featuring Phil Mobley, Head of Research at Building Engines, Inc. 1. The World is Changing and CRE is not Immune. The largest change involves market pressures that are affecting the operational side of the Commercial Real Estate industry. Firstly, the millennial generation is the single largest […]

Looking to the Future of Property Management with Building Engines’ New Chief Product Officer, Daniel Cozza

Looking to the Future of Property Management with Building Engines’ New Chief Product Officer, Daniel Cozza

  Building Engines is excited to welcome Daniel Cozza as Chief Product Officer. Read the full press release. Daniel is a leader in his own right, having driven product innovation at Vela Systems (where he worked alongside our CEO, Tim Curran) and led the real estate technology division at Autodesk. [Related: 5 Questions for Building […]

Never Let a Dollar Slip Through the Cracks

Never Let a Dollar Slip Through the Cracks

New Features to Help You Increase Revenue When I joined Building Engines a few months back I was impressed with the company’s broad initiatives. Today I’d like to share some of our newest innovations that will help you to build a better P&L for you and your owner. As my colleague Scott Sidman mentioned a […]

We Respond to 4 Key Thoughts on Digital Transformation from an Industry CIO

We Respond to 4 Key Thoughts on Digital Transformation from an Industry CIO

  Art McCann is the Chief Information Officer at Highwoods Properties, a fully-integrated REIT specializing in the development, acquisition, leasing and management of quality office space, primarily in BBDs (best business districts) throughout the Southeast. He was recently featured in this interesting article in Realcomm, showcasing an important point of view from a leading professional […]

2 Important Trends for Commercial Real Estate Technology in 2018

2 Important Trends for Commercial Real Estate Technology in 2018

My position at a technology firm that helps our clients manage over 1.5 billion square feet of property offers me a pretty unique point of view on an industry. I’m fortunate to have this perspective of the Commercial Real Estate (CRE) market, a sector that is quickly changing as the worlds of technology and customer […]